Systemic Business Process Simulation using Agent-based Simulation and BPMN. - Jácint Duduka; Sérgio Guerreiro 001 (KEOD, 2020)

The Impact of Artificial Intelligence on Chatbot Design. - Jácint Duduka; Arsénio Reis; Rodrigo Pereira; Eduardo José Solteiro Pires; José Sousa; Tiago Pinto (TECH-EDU, 2022)