An Exploratory Look at Online Instruction Delivery Across Electronic Devices. - Jack T. Labriola; Michael McCarthy; Chinwe Obi (SIGDOC, 2014)

iFixit Myself: User-Generated Content Strategy in "The Free Repair Guide for Everything". - Guiseppe Getto; Jack T. Labriola (IEEE Trans. Prof. Commun., 2016)

Visual methods for gathering post-test user feedback: Pilot testing the Picture Card Sort deck. - Abigail Selzer King; Kylie M. Jacobsen; Jack T. Labriola (ProComm, 2017)

A practitioner view of content strategy best practices in technical communication: a meta-analysis of the literature. - Guiseppe Getto; Jack T. Labriola; Sheryl Ruszkiewicz (SIGDOC, 2019)

"Hey, Such-and-Such on the Internet Has Suggested ...": How to Create Content Models That Invite User Participation. - Guiseppe Getto; Jack T. Labriola (IEEE Trans. Prof. Commun., 2019)

Building Hyflex UX "Lab Spaces" for Developing Student Research Toolkits. - Jack T. Labriola; Kylie M. Jacobsen (ProComm, 2021)

Designing Boater Advocacy: A Lean UX Mobile App Project to Increase Emergency Response Accountability. - Guiseppe Getto; Suzan Flanagan; Jack T. Labriola (SIGDOC, 2021)

The State of UX in Technical and Professional Communication: Courses, Programs, and Jobs. - Guiseppe Getto; Jack T. Labriola; Amber Lancaster (IEEE Trans. Prof. Commun., 2023)