A dialogue manager for efficient adaptive man-machine dialogues. - Jacob P. Ukelson; Michael Rodeh (COMPSAC, 1989)

Case Study: Using ITS Style Tools to Implement IBM's CUA-2 User Interface Style. - Jacob P. Ukelson; John D. Gould; Stephen J. Boies; Charles Wiecha (Softw. Pract. Exp., 1991)

Formal Interactive Menu Design. - Jacob P. Ukelson; Johann A. Makowsky (Interact. Comput., 1992)

Using ITS to Create an Insurance Industry Application: A Joint Case Study. - Stephen J. Boies; Jacob P. Ukelson; John D. Gould; David Anderson; Matt Babecki; Jerry Clifford (Hum. Comput. Interact., 1993)

Improving Application Development Productivity by Using ITS. - John D. Gould; Jacob P. Ukelson; Stephen J. Boies (Int. J. Man Mach. Stud., 1993)

User Navigation in Computer Applications. - Jacob P. Ukelson; John D. Gould; Stephen J. Boies (IEEE Trans. Software Eng., 1993)

The human element: affordances, motivation, and the design of user interfaces. - John Karat; Clare-Marie Karat; Jacob P. Ukelson (Commun. ACM, 2000)