A Study on Content Creator Competencies Influencing YouTube Channel Loyalty and Viewing Satisfaction. - Jaeyoung An; Choong C. Lee; Nayeon Kwak (J. Organ. Comput. Electron. Commer., 2023)

Examining how online store managers' responses to negative reviews affect potential shoppers. - Eugene Kim; Choong C. Lee; Jaeyoung An (Electron. Commer. Res., 2024)

Factors influencing customer satisfaction with AR shopping assistant applications in e-commerce: an empirical analysis utilizing text-mining techniques. - Jae-Yun Ho; Gyeong Ju; Seoeui Hong; Jaeyoung An; Choong C. Lee (Aslib J. Inf. Manag., 2025)

Development of governance for an integrated public data (GIPD) framework: illustrative use of GIPD in South Korea. - Haengmi Kim; Jaeyoung An; Choong C. Lee (Aslib J. Inf. Manag., 2025)