Deployment of churn prediction model in financial services industry. - Charles Chu; Guandong Xu; James Brownlow; Bin Fu (BESC, 2016)

Combining heterogeneous features for time series prediction. - Charles Chu; James Brownlow; Qinxue Meng; Bin Fu; Ben Culbert; Min Zhu; Guandong Xu; Xuezhong He (BESC, 2017)

Customer Churn Prediction in Superannuation: A Sequential Pattern Mining Approach. - Ben Culbert; Bin Fu; James Brownlow; Charles Chu; Qinxue Meng; Guandong Xu (ADC, 2018)

Cost-Sensitive Churn Prediction in Fund Management Services. - James Brownlow; Charles Chu; Bin Fu; Guandong Xu; Ben Culbert; Qinxue Meng (DASFAA (2), 2018)

Client Churn Prediction with Call Log Analysis. - Nhi N. Y. Vo; Shaowu Liu; James Brownlow; Charles Chu; Ben Culbert; Guandong Xu (DASFAA (2), 2018)

A Multiple Source based Transfer Learning Framework for Marketing Campaigns. - James Brownlow; Charles Chu; Guandong Xu; Ben Culbert; Bin Fu; Qinxue Meng (IJCNN, 2018)

Data Driven Customer Engagement in Australian Superannuation - James Brownlow (2020)