Micro-augmentations: situated calibration of a novel non-tactile, peripheral museum technology. - Angeliki Antoniou; Jamie O'Brien; Tiphaine Bardon; Andrew Barnes; Dane Virk (Panhellenic Conference on Informatics, 2015)

A Knowledge-Based Framework for Service Management. - John N. Walsh; Jamie O'Brien (J. Inf. Knowl. Manag., 2017)

Knowledge Asymmetries and Service Management: Three Case Studies. - John N. Walsh; Jamie O'Brien (J. Inf. Knowl. Manag., 2018)