An Agent-based Approach for Simulating Transformation Processes of Socio-ecological Systems as Serious Game. - Fabian Lorig; Lukas Reuter 001; Jan-Felix Zolitschka; Ingo J. Timm; Christoph Emmerling; Thomas Udelhoven (IxD&A, 2016)

A Novel Hybrid Knowledge Retrieval Approach for Online Customer Service Platforms. - Patrick Bedué; Roland Graef; Mathias Klier; Jan-Felix Zolitschka (ECIS, 2018)

"Thanks for sharing" - Identifying users' roles based on knowledge contribution in Enterprise Social Networks. - Alexandra Cetto; Mathias Klier; Alexander Richter; Jan-Felix Zolitschka (Comput. Networks, 2018)

A Novel Multi-agent-based Chatbot Approach to Orchestrate Conversational Assistants. - Jan-Felix Zolitschka (BIS, 2020)

Human-machine collaboration in online customer service - a long-term feedback-based approach. - Roland Graef; Mathias Klier; Kilian Kluge; Jan-Felix Zolitschka (Electron. Mark., 2021)

What to buy, Pepper? - Bridging the Physical and the Digital World with Recommendations from Humanoid Robots. - Roland Graef; Mathias Klier; Andreas Alexander Obermeier; Jan-Felix Zolitschka (J. Decis. Syst., 2023)