Needmining: identifying micro Blog Data containing Customer Needs. - Niklas Kühl 001; Jan Scheurenbrand; Gerhard Satzger (ECIS, 2016)

"Needs from Tweets": Towards Deriving Customer Needs From Micro Blog Data (Extended Abstract). - Niklas Kühl 001; Jan Scheurenbrand; Gerhard Satzger (MKWI, 2016)