A Systematic Literature Review of the Use of Social Media for Business Process Management. - Jana Prodanova; Amy Van Looy (Business Process Management Workshops, 2017)

How Beneficial is Social Media for Business Process Management? A Systematic Literature Review. - Jana Prodanova; Amy Van Looy (IEEE Access, 2019)

Achieving customers' repurchase intention through stimuli and site attachment. - Jana Prodanova; Sonia San Martín; Nadia H. Jiménez (J. Organ. Comput. Electron. Commer., 2020)

Customers' predisposition to use mobile banking: resource's availability is decisive. - Jana Prodanova; Sonia San Martín; Nadia H. Jiménez (Int. J. Mob. Commun., 2023)

Western Balkan societies' awareness of air pollution. Estimations using natural language processing techniques. - Angela Madjar; Ivana Gjorshoska; Jana Prodanova; Aleksandra Dedinec; Ljupco Kocarev (Ecol. Informatics, 2023)

Public perception of waste regulations implementation. Natural language processing vs real GHG emission reduction modeling. - Ivana Gjorshoska; Aleksandra Dedinec; Jana Prodanova; Aleksandar Dedinec; Ljupco Kocarev (Ecol. Informatics, 2023)