Training needs of novices and experts with referent experience and task domain knowledge. - Jane M. Mackay; Charles W. Lamb Jr. (Inf. Manag., 1991)

A Comparative Study of How Experts and Novices Use a Decision Aid to Solve Problems in Complex Knowledge Domains. - Jane M. Mackay; Joyce J. Elam (Inf. Syst. Res., 1992)

Predictors of learning performance in a computer-user training environment: A path-analytic study. - Bernadette Szajna; Jane M. Mackay (Int. J. Hum. Comput. Interact., 1995)

Creativity in the organization: the role of individual creative problem solving and computer support. - Marilyn G. Kletke; Jane M. Mackay; Steve H. Barr; Beata Jones (Int. J. Hum. Comput. Stud., 2001)

How CIOs Manage IT During Economic Decline: Surviving and Thriving Amid Uncertainty. - Dorothy E. Leidner; Robert Beatty; Jane M. Mackay (MIS Q. Executive, 2003)

How Incoming CIOs Transition into Their New Jobs. - Dorothy E. Leidner; Jane M. Mackay (MIS Q. Executive, 2007)