Building Usability in from the Beginning: Analyzing Users and Their Tasks. - JoAnn T. Hackos; Janice Redish (SIGDOC, 1997)

Readability formulas have even more limitations than Klare discusses. - Janice Redish (ACM J. Comput. Documentation, 2000)

Usability in practice: formative usability evaluations - evolution and revolution. - Janice Redish; Randolph G. Bias; Robert Bailey; Rolf Molich; Joe Dumas 001; Jared M. Spool (CHI Extended Abstracts, 2002)

Usability in practice: alternatives to formative evaluations-evolution and revolution. - Janice Anne Rohn; Jared M. Spool; Mayuresh Ektare; Sanjay Koyani; Michael J. Muller; Janice Redish (CHI Extended Abstracts, 2002)

Bridging the gap: between accessibility and usability. - Mary Frances Theofanos; Janice Redish (Interactions, 2003)