Serving the needs of administrative users: Pressure for change in traditional user services and administrative data processing roles and methods. - Janis Rogainis; Andrew M. Smith (SIGUCCS, 1982)

Finding harmony in systems development and user services. - Janis Rogainis (SIGUCCS, 1991)

The systems analyst encounters quality management. - Janis Rogainis (SIGUCCS, 1994)