ICT-based or ICT-centric?: Embodiment and Cognition in a Service Recovery of a Web Service Encounter. - Jannick Kirk Sørensen (Int. J. E Serv. Mob. Appl., 2016)

Exploring Constrained Creative Communication: The Silent Game as Model for Studying Online Collaboration. - Jannick Kirk Sørensen (Int. J. E Serv. Mob. Appl., 2017)

A User-Centric Diversity by Design Recommender System for the Movie Application Domain. - Michele Zanitti; Sokol Kosta; Jannick Kirk Sørensen (WWW (Companion Volume), 2018)

Public Service Media, Diversity and Algorithmic Recommendation: Tensions between Editorial Principles and Algorithms in European PSM Organizations. - Jannick Kirk Sørensen (INRA@RecSys, 2019)

Before and After GDPR: The Changes in Third Party Presence at Public and Private European Websites. - Jannick Kirk Sørensen; Sokol Kosta (WWW, 2019)