Detecting Corporate Social Media Crises on Facebook Using Social Set Analysis. - Raghava Rao Mukkamala; Jannie Iskou Sorensen; Abid Hussain; Ravi Vatrapu (BigData Congress, 2015)

Social Set Analysis of Corporate Social Media Crises on Facebook. - Raghava Rao Mukkamala; Jannie Iskou Sorensen; Abid Hussain; Ravi Vatrapu (EDOC, 2015)