Effective Shift Handover. - Thomas Plocher; Shanqing Yin; Jason C. Laberge; Brian Thompson; Jason Telner (HCI (21), 2011)

Future Trends in Voice User Interfaces. - Jason Telner (AHFE (13), 2020)

Conversational Advisors - Are These Really What Users Prefer? User Preferences, Lessons Learned and Design Recommended Practices. - Jason Telner; Jon Temple; Dabby Phipps; Joseph Riina; Rajani Choudhary; Umesh Mann (AHFE (13), 2020)

Chatbot User Experience: Speed and Content Are King. - Jason Telner (AHFE (13), 2021)