ERP System versus Stand-Alone Enterprise Applications in the Mitigation of Operational Glitches. - Antti Tenhiälä; Manus Johnny Rungtusanatham; Jason W. Miller (Decis. Sci., 2018)

Learning by Applying: The Case of the Malcolm Baldrige National Quality Award. - Jason W. Miller; Mahour Mellat Parast (IEEE Trans. Engineering Management, 2019)

Hiding in the Herd: The Product Recall Clustering Phenomenon. - Ujjal K. Mukherjee; George P. Ball; Kaitlin D. Wowak; Karthik V. Natarajan; Jason W. Miller (Manuf. Serv. Oper. Manag., 2022)