A process-driven methodological approach for the design of telecommunication management systems. - Thierry Fraize; Julio Villena; Jean-Daniel Guedj (LANOMS, 1999)

Defining a Generic Information Model for Addresing New Service Offers in a Competitive Scenario. - Jean-Daniel Guedj; Giovanni Martini; Luca Valtriani (LANOMS, 1999)