Business-to-Consumer Web Site Quality and Web Shoppers?Emotions: Exploring a Research Model. - Jean Éthier; Pierre Hadaya; Jean Talbot; Jean Cadieux (ICIS, 2004)

B2C web site quality and emotions during online shopping episodes: An empirical study. - Jean Éthier; Pierre Hadaya; Jean Talbot; Jean Cadieux (Inf. Manag., 2006)

Online Purchasing of Simple Retail Goods: The Impact of e-Service Quality as Provided by Electronic Commerce Functionalities. - Pierre Hadaya; Jean Éthier (HICSS, 2008)

Interface design and emotions experienced on B2C Web sites: Empirical testing of a research model. - Jean Éthier; Pierre Hadaya; Jean Talbot; Jean Cadieux (Comput. Hum. Behav., 2008)

Emotions while Shopping on Web sites: a Research Proposal. - Jean Éthier (MCIS, 2010)