Usability for Mobile Commerce Across Multiple Form Factors. - Susy S. Chan; Xiaowen Fang; Jack R. Brzezinski; Yanzan Zhou; Shuang Xu; Jean Lam (J. Electron. Commer. Res., 2002)

Customization and Customer Satisfaction for Mobile Commerce. - Susy S. Chan; Jean Lam; Xiao Fang; Jacek Brzezinski (AMCIS, 2004)

User-Centered Guidelines for Design of Mobile Applications. - Xiaowen Fang; Susy S. Chan; Jacek Brzezinski; Shuang Xu; Jean Lam (ICEB, 2004)