Is knowing more really better?: effects of system development information in human-expert system interactions. - Jeff A. Bauhs; Nancy J. Cooke (CHI Conference Companion, 1994)

Conveying emotion in remote computer-mediated-communication. - Krisela Rivera; Nancy J. Cooke; Anna L. Rowe; Jeff A. Bauhs (CHI Conference Companion, 1994)

The Effects of Emotional Icons on Remote Communication. - Krisela Rivera; Nancy J. Cooke; Jeff A. Bauhs (CHI Conference Companion, 1996)