Premium usability: getting the discount without paying the price. - Jeff Sauro (Interactions, 2004)

A method to standardize usability metrics into a single score. - Jeff Sauro; Erika Kindlund (CHI, 2005)

Quantifying usability. - Jeff Sauro (Interactions, 2006)

The user is in the numbers. - Jeff Sauro (Interactions, 2006)

Comparison of three one-question, post-task usability questionnaires. - Jeff Sauro; Joseph S. Dumas (CHI, 2009)

Correlations among prototypical usability metrics: evidence for the construct of usability. - Jeff Sauro; James R. Lewis (CHI, 2009)

The Factor Structure of the System Usability Scale. - James R. Lewis; Jeff Sauro (HCI (10), 2009)

Estimating Productivity: Composite Operators for Keystroke Level Modeling. - Jeff Sauro (HCI (1), 2009)

Average task times in usability tests: what to report? - Jeff Sauro; James R. Lewis (CHI, 2010)

When designing usability questionnaires, does it hurt to be positive? - Jeff Sauro; James R. Lewis (CHI, 2011)

Benefit analysis of user assistance improvements. - Erika Noll Webb; Ray Matsil; Jeff Sauro (CHI Extended Abstracts, 2011)

ISO Standards and Enterprise Software: A Case Study Using SUMI and SUS in an International Sale. - Joyce Ohgi; Jeff Sauro (HCI (9), 2011)

Clothing the naked emperor: the unfulfilled promise of the science of usability. - Randolph G. Bias; Philip T. Kortum; Jeff Sauro; Douglas J. Gillan (Interactions, 2013)

Comments on Lascu and Clow (2008). - Jeff Sauro (Interact. Comput., 2013)

A Single-Item Measure of Website Usability: Comments on Christophersen and Konradt (2011). - Jeff Sauro (Interact. Comput., 2013)

Practical Usability Rating by Experts (PURE): A Pragmatic Approach for Scoring Product Usability. - Christian P. Rohrer; James Wendt; Jeff Sauro; Frederick Boyle; Sara Cole (CHI Extended Abstracts, 2016)

From Snake-Oil to Science: Measuring UX Maturity. - Jeff Sauro; Kristin Johnson; Chelsea Meenan (CHI Extended Abstracts, 2017)

Effect of Perceived Ease of Use and Usefulness on UX and Behavioral Outcomes. - James R. Lewis; Jeff Sauro (Int. J. Hum. Comput. Interact., 2024)

Measuring the Perceived Clutter of Websites. - James R. Lewis; Jeff Sauro (Int. J. Hum. Comput. Interact., 2025)