Screening customer returns with multivariate test analysis. - Nik Sumikawa; Jeff Tikkanen; Li-C. Wang; LeRoy Winemberg; Magdy S. Abadir (ITC, 2012)

Multivariate outlier modeling for capturing customer returns - How simple it can be. - Jeff Tikkanen; Nik Sumikawa; Li-C. Wang; Magdy S. Abadir (IOLTS, 2014)

Yield optimization using advanced statistical correlation methods. - Jeff Tikkanen; Sebastian Siatkowski; Nik Sumikawa; Li-C. Wang; Magdy S. Abadir (ITC, 2014)