Privacy, Utility, and Cognitive Load in Remote Presence Systems. - Jeffrey Klow; Jordan Proby; Matthew Rueben; Ross T. Sowell; Cindy M. Grimm; William D. Smart (ICSR, 2019)

Mental Models of a Mobile Shoe Rack: Exploratory Findings from a Long-term In-the-Wild Study. - Matthew Rueben; Jeffrey Klow; Madelyn Duer; Eric Zimmerman; Jennifer Piacentini; Madison Browning; Frank J. Bernieri; Cindy M. Grimm; William D. Smart (ACM Trans. Hum. Robot Interact., 2021)