Electronic Pharmacovigilance: Calling for Earlier Detection of Adverse Reactions (CEDAR). - Elissa V. Klinger; Alejandra Salazar; Japneet Kwatra; Jeffrey Medoff; Patricia C. Dykes; Jennifer S. Haas; Mary G. Amato; David W. Bates; Gordon D. Schiff (AMIA, 2014)

Interactive Voice Response Technology: Promises and Pitfalls in Facilitating Patient-Reported Monitoring for Adverse Drug Reactions. - Elissa V. Klinger; Alejandra Salazar; Jeffrey Medoff; Mary G. Amato; Patricia C. Dykes; Jennifer S. Haas; David W. Bates; Gordon D. Schiff (AMIA, 2015)

Born to Lose (the Call): Date of Birth Errors in Patient Identification in an Automated Adverse Drug Reaction Call System. - Jeffrey Medoff; Alejandra Salazar; Elissa V. Klinger; Japneet Kwatra; Mary G. Amato; Patricia C. Dykes; Jennifer S. Haas; David W. Bates; Gordon D. Schiff (AMIA, 2015)

Demographic Predictors for Completion of an Interactive Voice Response System Survey Coupled with a Real Time Transfer to a Pharmacist. - Alejandra Salazar; Elissa V. Klinger; Jeffrey Medoff; Mary G. Amato; Patricia C. Dykes; Jennifer S. Haas; David W. Bates; Gordon D. Schiff (AMIA, 2015)