Pretty good assurance. - Jeffrey R. Williams; Marv Schaefer; Douglas J. Landoll (NSPW, 1995)

An enterprise assurance framework. - Douglas J. Landoll; Jeffrey R. Williams (WETICE, 1996)

A Practical Approach to Measuring Assurance. - George F. Jelen; Jeffrey R. Williams (ACSAC, 1998)

Are there First-Mover Advantages in B2B eCommerce Technologies? - Gezinus J. Hidding; Jeffrey R. Williams (HICSS, 2003)