Automated workplace design and reconfiguration for evolving business processes. - Qi Zhang; Ying Zou 001; Tack Tong; Ross McKegney; Jen Hawkins (CASCON, 2005)

Policy Management of Enterprise Systems: A Requirements Study. - Pranam Kolari; Timothy W. Finin; Yelena Yesha; Kelly A. Lyons; Jen Hawkins; Stephen G. Perelgut (POLICY, 2006)

On the Structure, Properties and Utility of Internal Corporate Blogs. - Pranam Kolari; Tim Finin; Kelly A. Lyons; Yelena Yesha; Yaacov Yesha; Stephen G. Perelgut; Jen Hawkins (ICWSM, 2007)

A Business-Process-Driven Approach for Generating E-Commerce User Interfaces. - Xulin Zhao; Ying Zou 001; Jen Hawkins; Bhadri Madapusi (MoDELS, 2007)

A Framework for Verifying SLA Compliance in Composed Services. - Hua Xiao 001; Brian Chan; Ying Zou 001; Jay W. Benayon; Bill O'Farrell; Elena Litani; Jen Hawkins (ICWS, 2008)