Evaluating the Use of the Open Trip Model for Process Mining: An Informal Conceptual Mapping Study in Logistics. - Jean Paul Sebastian Piest; Jennifer Alice Cutinha; Rob Henk Bemthuis; Faiza Allah Bukhsh (ICEIS (1), 2021)

A Method for Bottleneck Detection, Prediction, and Recommendation Using Process Mining Techniques. - Jean Paul Sebastian Piest; Rob Henk Bemthuis; Jennifer Alice Cutinha; Jeewanie Jayasinghe Arachchige; Faiza Allah Bukhsh (ICETE (Selected Papers), 2021)