Using the M/G/∞ queueing model to predict inpatient family medicine service census and resident workload. - Gregory M. Garrison; Jennifer L. Pecina (Health Informatics J., 2016)

Is a switch to a different electronic health record associated with a change in patient satisfaction? - Frederick North; Jennifer L. Pecina; Sidna M. Tulledge-Scheitel; Rajeev Chaudhry; John C. Matulis; Jon O. Ebbert (J. Am. Medical Informatics Assoc., 2020)