Intentionally holistic knowledge intensive service systems. - Jennifer Wilby; Linda A. Macaulay; Babis Theodoulidis (Int. J. Serv. Technol. Manag., 2011)

Philosophical Foundations for the Modern Systems Movement. - Jennifer Wilby; David Rousseau; Manfred Drack; Gerald Midgley; Julie Billingham; Rainer Zimmermann (IFSR Conversation, 2014)