Improved patient journeys: ERP transformation and the radical deployment of process management across 500, 000 nursing days at Hirslanden. - Thomas Kuhn; Jenny Bruhin; Tecwyn Hill (BPM (Industry Forum), 2019)

Making Processes Patient-Centric: Process Standardization and Automation in the Healthcare Sector at Hirslanden AG. - Thomas Kuhn; Jenny Bruhin; Tecwyn Hill (Business Process Management Cases (2), 2021)