How game-like tests can be used in the development of a user model for a Universal Access interface. - Linda White; Jenny Jerrams-Smith; David Heathcote (HCI (4), 2003)

Can We Improve Web Accessibility for Users with Below Average Cognitive Capacity? - Jenny Jerrams-Smith; David Heathcote (International Conference on Internet Computing, 2006)

Enabling Accessibility and Enhancing Web Experience: Ordering Search Results According to User Needs. - Alice Good; Jenny Jerrams-Smith (HCI (7), 2007)