Conceptual framework and models for identifying and organizing usability impact factors of mobile phones. - Dong-Han Ham; Jeongyun Heo; Peter Fossick; B. L. William Wong; Sanghyun Park; Chiwon Song; Mike D. Bradley (OZCHI, 2006)

Model-Based Approaches to Quantifying the Usability of Mobile Phones. - Dong-Han Ham; Jeongyun Heo; Peter Fossick; B. L. William Wong; Sanghyun Park; Chiwon Song; Mike D. Bradley (HCI (2), 2007)

A Study on the Improving Product Usability Applying the Kano's Model of Customer Satisfaction. - Jeongyun Heo; Sanghyun Park; Chiwon Song (HCI (1), 2007)

Contextual Research on Elderly Users' Needs for Developing Universal Design Mobile Phone. - Hyunjeong Kim; Jeongyun Heo; Jungwha Shim; Miyoung Kim; Soojung Park; Sanghyun Park (HCI (5), 2007)

A framework for evaluating the usability of mobile phones based on multi-level, hierarchical model of usability factors. - Jeongyun Heo; Dong-Han Ham; Sanghyun Park; Chiwon Song; Wan Chul Yoon (Interact. Comput., 2009)

CiSA: An Inclusive Chatbot Service for International Students and Academics. - Jeongyun Heo; Jiyoon Lee (HCI (LBP), 2019)

The More You Know, The More You Can Trust: Drivers' Understanding of the Advanced Driver Assistance System. - Jiyong Cho; Jeongyun Heo (HCI (32), 2020)

STEAM-X: An Exploratory Study Adding Interactive Physical Activity to the STEAM Model. - Jina Shin; Jeongyun Heo (HCI (25), 2020)

Please Stop Listening While I Make a Private Call: Context-Aware In-Vehicle Mode of a Voice-Controlled Intelligent Personal Assistant with a Privacy Consideration. - Jongkeon Kim; Jeongyun Heo (HCI (27), 2021)

Attention to Breathing in Response to Vibrational and Verbal Cues in Mindfulness Meditation Mediated by Wearable Devices. - Eunseong Kim; Jeongyun Heo; Jeongmin Han (HCI (2), 2021)

Tool or Partner: The Designer's Perception of an AI-Style Generating Service. - Kyungsun Kim; Jeongyun Heo; Sanghoon Jeong (HCI (36), 2021)

In-Vehicle Information Design to Enhance the Experience of Passengers in Autonomous Public Buses. - Myunglee Kim; Jeongyun Heo; Jiyoon Lee (HCI (30), 2021)

Fostering Empathy and Privacy: The Effect of Using Expressive Avatars for Remote Communication. - Jieun Lee; Jeongyun Heo; Hayeong Kim; Sanghoon Jeong (HCI (3), 2021)

Before You Visit-: New Opportunities for the Digital Transformation of Museums. - Hyungmin Park; Jeongyun Heo; Jongkeon Kim (HCI (33), 2021)

Talking Through the Eyes: User Experience Design for Eye Gaze Redirection in Live Video Conferencing. - Wooyeong Park; Jeongyun Heo; Jiyoon Lee (HCI (2), 2021)

Form to Flow: Exploring Challenges and Roles of Conversational UX Designers in Real-world, Multi-channel Service Environments. - Jeongyun Heo; Uichin Lee (Proc. ACM Hum. Comput. Interact., 2023)