Information and communication technologies in emergency care services for patients with COVID-19: a multi-national study. - Leandro Miletto Tonetto; Tarcisio Abreu Saurin; Flavio Sanson Fogliatto; Guilherme Luz Tortorella; Gopalakrishnan Narayanamurthy; Valentina Marques da Rosa; Jeslyn Tengkawan (Int. J. Prod. Res., 2023)