Downtime in Digital Hospitals: An Analysis of Patterns and Causes Over 33 Months. - Jessica A. Chen; Ying Wang 003; Farah Magrabi (HIC, 2017)

Safety concerns with consumer-facing mobile health applications and their consequences. - Saba Akbar; Jessica A. Chen; Liliana Laranjo; Annie Y. S. Lau; Enrico W. Coiera; Farah Magrabi (AMIA, 2018)

Technological Characteristics of Conversational Agents Used for Health-Related Purposes - A Systematic Review. - Liliana Laranjo; Adam G. Dunn; Huong Ly Tong; Ahmet Baki Kocaballi; Jessica A. Chen; Rabia Bashir; Didi Surian; Blanca Gallego; Farah Magrabi; Annie Y. S. Lau; Enrico W. Coiera (AMIA, 2018)

Conversational agents in healthcare: a systematic review. - Liliana Laranjo; Adam G. Dunn; Huong Ly Tong; Ahmet Baki Kocaballi; Jessica A. Chen; Rabia Bashir; Didi Surian; Blanca Gallego; Farah Magrabi; Annie Y. S. Lau; Enrico W. Coiera (J. Am. Medical Informatics Assoc., 2018)