Tweeting from the Danger Zone: the Use of Twitter by Emergency Agency during Mitchell Factory Fire in Canberra. - Jessica Eustace; Sultana Lubna Alam (MCIS (Short Papers), 2012)

Using Social Architecture to Analyzing Online Social Network Use in Emergency Management. - Asif Gill; Sultana Alam; Jessica Eustace (AMCIS, 2014)

Social Architecture: An Emergency Management Case Study. - Asif Qumer Gill; Sultana Lubna Alam; Jessica Eustace (Australas. J. Inf. Syst., 2015)