How do user centred techniques contribute to the design process to create online content that is informative and accessible? - Jessica Muirhead (PPIG, 2016)

Assessing Online Content Quality through User Surveys and Web Analytics. - Jessica Muirhead (CHIIR, 2019)

Understanding Digital Events: Process Philosophy and Causal Autonomy. - David Kreps; Frantz Rowe; Jessica Muirhead (HICSS, 2020)