Change Management Model for the Quality of the Telehealth Service in a Regional Hospital in Northern Peru. - Miriam Isabel Ruiz-Llontop; Moisés David Reyes Pérez; Carmen Graciela Arbulú Pérez Várgas; Jhoselit Lisset Facho Cornejo; Dina Marisol Calonge De la Piedra; Jesús Emilio Agustín Padilla Caballero (HCI (49), 2023)