Great Chain of Agents: The Role of Metaphorical Representation of Agents in Conversational Crowdsourcing. - Ji-Youn Jung; Sihang Qiu; Alessandro Bozzon; Ujwal Gadiraju (CHI, 2022)

Are Female Chatbots More Empathic? - Discussing Gendered Conversational Agent through Empathic Design. - Ji-Youn Jung; Alessandro Bozzon (EMPATHICH, 2023)

How Emoji and Explanations Influence Adherence to AI Recommendations. - Samuel Kernan Freire; Ji-Youn Jung; Chaofan Wang; Evangelos Niforatos; Alessandro Bozzon (IVA, 2023)

"Hi. I'm Molly, Your Virtual Interviewer!" - Exploring the Impact of Race and Gender in AI-powered Virtual Interview Experiences. - Shreyan Biswas; Ji-Youn Jung; Abhishek Unnam; Kuldeep Yadav; Shreyansh Gupta; Ujwal Gadiraju (CoRR, 2024)

Making the Right Thing: Bridging HCI and Responsible AI in Early-Stage AI Concept Selection. - Ji-Youn Jung; Devansh Saxena; Minjung Park; Jini Kim; Jodi Forlizzi; Ken Holstein; John Zimmerman (Conference on Designing Interactive Systems, 2025)

AI Mismatches: Identifying Potential Algorithmic Harms Before AI Development. - Devansh Saxena; Ji-Youn Jung; Jodi Forlizzi; Kenneth Holstein; John Zimmerman (CHI, 2025)