Which Review Can Make You Engage?: The Effect of Reviewer-Reader Similarity on Consumer-Brand Engagement. - Senhui Fu; Qing Yan; Guangchao Charles Feng; Jiamin Peng (J. Glob. Inf. Manag., 2021)

Customer Satisfaction Analysis of Dingxiang Doctor Online Consultation Platform Based on Network Comments. - Dengshi Zhao; Chi Fu; Yueqian Liu; Shiqing Qiu; Jiamin Peng (WHICEB (3), 2024)