The persuasive power of PowerPoint® presentations. - Rosanna E. Guadagno; Jill M. Sundie; Terrilee Asher Hardison; Robert B. Cialdini (PERSUASIVE, 2011)

Don't mind the gap: a conceptual and psychometric analysis of the individual evaluation of discrepancies in the context of is user service satisfaction. - Wynne W. Chin; Iris A. Junglas; Andrew Schwarz; Jill M. Sundie (Data Base, 2014)