Collaborative Logistics: Developing a Framework to Evaluate Socio-Technical Issues in Logistic-Based Networks. - Joseph B. Lyons; Jill Ritter; Krystal Thomas; Laura G. Militello; Patrick Vincent (CTS, 2006)

Large-scale coordination: developing a framework to evaluate socio-technical and collaborative issues. - Jill Ritter; Joseph B. Lyons; Stephanie D. Swindler (Cogn. Technol. Work., 2007)