Measuring Engagement Through Remote Interactions of Customers: Introducing METRIC. - Jinan Y. Azem; Joni Salminen; Soon-Gyo Jung; Bernard J. Jansen (ISNCC, 2023)

Using Cipherbot: An Exploratory Analysis of Student Interaction with an LLM-Based Educational Chatbot. - Joni Salminen; Soon-Gyo Jung; Johanne Medina; Kholoud Khalil Aldous; Jinan Y. Azem; Waleed Akhtar; Bernard J. Jansen (L@S, 2024)

Communication Design for an Educational AI Chatbot: Analyzing Cipherbot's Communication Style and Challenges. - Joni Salminen; Soon-Gyo Jung; Johanne Medina; Kholoud Khalil Aldous; Jinan Y. Azem; Waleed Akhtar; Essi Häyhänen; Bernard J. Jansen (MindTrek, 2024)

Modeling the New Modalities of Personas: How Do Users' Attributes Influence Their Perceptions and Use of Interactive Personas? - Ilkka Kaate; Joni Salminen; Soon-Gyo Jung; João M. Santos 001; Essi Häyhänen; Trang Xuan; Jinan Y. Azem; Bernard J. Jansen (UMAP (Adjunct Publication), 2024)

Are We Still Under-Serving the Underserved?: An Analysis of 56 Blue-Collar Workers Using 2 Online Information Services. - Jinan Y. Azem; Joni Salminen; Kholoud Khalil Aldous; Fatou Gueye; Bernard J. Jansen (Conference on Designing Interactive Systems, 2025)

When Personas Talk to You: Evaluating the Evolution of User Personas from Static Profiles to Conversational User Interfaces. - Ilkka Kaate; Joni Salminen; Soon-Gyo Jung; Trang Thi Thu Xuan; Jinan Y. Azem; João M. Santos 001; Bernard J. Jansen (Conference on Designing Interactive Systems, 2025)

"Seriously, I'm Okay With Criticism": Assessing Participants Emotional Reactions During Participatory User Sessions via EEG Hyperscanning Analysis. - Leen F. Al Qadi; Safa R. Amin; Alah Omar; Lynne M. Fraser; Jinan Y. Azem; Joni Salminen; Bernard J. Jansen (CHI Extended Abstracts, 2025)

"You Always Get an Answer": Analyzing Users' Interaction with AI-Generated Personas Given Unanswerable Questions and Risk of Hallucination. - Ilkka Kaate; Joni Salminen; Soon-Gyo Jung; Trang Thi Thu Xuan; Essi Häyhänen; Jinan Y. Azem; Bernard J. Jansen (IUI, 2025)

Demographics do not matter?: Exploring the impact of gender and ethnicity on users' identification with AI-generated personas. - Ilkka Kaate; Joni Salminen; Soon-Gyo Jung; João M. Santos 001; Kholoud Khalil Aldous; Essi Häyhänen; Jinan Y. Azem; Bernard J. Jansen (Int. J. Hum. Comput. Stud., 2025)