Service Systems with Slowdowns: Potential Failures and Proposed Solutions. - Jing Dong 007; Pnina Feldman; Galit B. Yom-Tov (Oper. Res., 2015)

Accelerating Nonconvex Learning via Replica Exchange Langevin diffusion. - Yi Chen; Jinglin Chen; Jing Dong 007; Jian Peng 001; Zhaoran Wang 001 (ICLR (Poster), 2019)

On the Almost Sure Convergence Rate for A Series Expansion of Fractional Brownian Motion. - Yi Chen; Jing Dong 007 (WSC, 2019)

The Impact of Delay Announcements on Hospital Network Coordination and Waiting Times. - Jing Dong 007; Elad Yom-Tov; Galit B. Yom-Tov (Manag. Sci., 2019)

Managing Supply in the On-Demand Economy: Flexible Workers, Full-Time Employees, or Both? - Jing Dong 007; Rouba Ibrahim (Oper. Res., 2020)

Queueing Models for Patient-Flow Dynamics in Inpatient Wards. - Jing Dong 007; Ohad Perry (Oper. Res., 2020)

A survey on skill-based routing with applications to service operations management. - Jinsheng Chen; Jing Dong 007; Pengyi Shi (Queueing Syst. Theory Appl., 2020)

SRPT Scheduling Discipline in Many-Server Queues with Impatient Customers. - Jing Dong 007; Rouba Ibrahim (Manag. Sci., 2021)

ɛ-Strong Simulation of Fractional Brownian Motion and Related Stochastic Differential Equations. - Yi Chen; Jing Dong 007; Hao Ni 001 (Math. Oper. Res., 2021)

Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement. - Yue Hu; Carri W. Chan; Jing Dong 007 (Manag. Sci., 2022)

Managing Queues with Different Resource Requirements. - Noa Zychlinski; Carri W. Chan; Jing Dong 007 (Oper. Res., 2023)

Uncertainty Quantification and Exploration for Reinforcement Learning. - Yi Zhu; Jing Dong 007; Henry Lam (Oper. Res., 2024)

What Causes Delays in Admission to Rehabilitation Care? A Structural Estimation Approach. - Jing Dong 007; Berk Görgülü; Vahid Sarhangian (Manuf. Serv. Oper. Manag., 2024)

Managing flexibility: optimal sizing and scheduling of flexible servers. - Jinsheng Chen; Jing Dong 007 (Queueing Syst. Theory Appl., 2024)

Optimal Routing Under Demand Surges: The Value of Future Arrival Rates. - Jinsheng Chen; Jing Dong 007; Pengyi Shi (Oper. Res., 2025)

Prediction-Driven Surge Planning with Application to Emergency Department Nurse Staffing. - Yue Hu; Carri W. Chan; Jing Dong 007 (Manag. Sci., 2025)

Multiclass Queue Scheduling Under Slowdown: An Approximate Dynamic Programming Approach. - Jing Dong 007; Berk Görgülü; Vahid Sarhangian (CoRR, 2025)