The role of procedural, financial and relational switching costs in the Chinese online hotel booking market: antecedents and consequences. - Weizhao Huang; Jingna Wang; Jinbo Jiang; Jinwen Tang (J. Inf. Technol. Tour., 2021)

Strategic responses to market uncertainty: performance value of strategic agility and online-to-offline platform adoption. - Yulong Liu 001; Mian Wu; Kee-Hung Lai; Zuopeng Justin Zhang; Jingna Wang (Enterp. Inf. Syst., 2024)