Windows to the universe. - Roberta M. Johnson; Claudia Alexander; Sandra Barlett; Michael Burek; Theodore Clarke; Joan C. Durrance; James Green; Janet Kozyra; Jon Linker; David Mastie; Paul Orselli; Craig Rasmussen; et al. (WebNet, 1996)

Public use of digital community information systems: findings from a recent study with implications for system design. - Karen E. Pettigrew; Joan C. Durrance (JCDL, 2001)

Toward Context-Centered Methods for Evaluating Public Library Networked Community Information Initiatives. - Joan C. Durrance; Karen E. Pettigrew (First Monday, 2001)

What's the use? Extending and revising notions of use and users in information behavior research. Sponsored by SIG USE. - Karen E. Pettigrew; Marcia J. Bates; Joan C. Durrance; Carol Kuhlthau (ASIST, 2002)

Towards effective evaluation of digital community information systems. - Kenton T. Unruh; Karen E. Pettigrew; Joan C. Durrance (ASIST, 2002)

Evaluation of digital community information systems. - Kenton T. Unruh; Karen E. Pettigrew; Joan C. Durrance (JCDL, 2002)

Facilitating community information seeking using the Internet: Findings from three public library-community network systems. - Karen E. Pettigrew; Joan C. Durrance; Kenton T. Unruh (J. Assoc. Inf. Sci. Technol., 2002)

Information communities: Characteristics gleaned from studies of three online networks. - Karen E. Fisher; Kenton T. Unruh; Joan C. Durrance (ASIST, 2003)

Determining How Libraries and Librarians Help. - Joan C. Durrance; Karen E. Fisher (Libr. Trends, 2003)

Information grounds and the use of need-based services by immigrants in Queens, New York: A context-based, outcome evaluation approach. - Karen E. Fisher; Joan C. Durrance; Marian Bouch Hinton (J. Assoc. Inf. Sci. Technol., 2004)

Book Review: Digital Library Use: Social Practice in Design and Evaluation. - Joan C. Durrance (New Media Soc., 2004)

Reports of the demise of the "user" have been greatly exaggerated: Dervin's sense-making and the methodological resuscitation of the user - looking backwards, looking forward. - Brenda Dervin; Karen E. Fisher; Joan C. Durrance; Catherine Ross; Reijo Savolainen; Paul Solomon (ASIST, 2005)

Lost, found, and feeling better: Exploring proxy health information behavior. - Karen E. Fisher; Jennie A. Abrahamson; Anne G. Turner; Phillip M. Edwards; Joan C. Durrance (ASIST, 2005)

Something old, something new: preliminary findings from an exploratory study about people's information habits and information grounds. - Karen E. Fisher; Charles Naumer; Joan C. Durrance; Lynn Stromski; Torbern Christiansen (Inf. Res., 2005)

The role of community-based, problem-centered information intermediaries in local problem solving. - Joan C. Durrance; Dana Walker; Maria Souden; Karen E. Fisher (ASIST, 2006)

Community problem-solving framed as a distributed information use environment: bridging research and practice. - Joan C. Durrance; Maria Souden; Dana Walker; Karen E. Fisher (Inf. Res., 2006)

Social Networks and Social Capital: Rethinking Theory in Community Informatics. - Kate Williams; Joan C. Durrance (J. Community Informatics, 2008)

Overcoming the information gap: Measuring the accessibility of library databases to adaptive technology users. - Jennifer Tatomir; Joan C. Durrance (Libr. Hi Tech, 2010)

Information use in chronic illness care: The role of the electronic health record in bridging patient experience and healthcare contexts. - Maria Souden; Joan C. Durrance (ASIST, 2011)