Online Documentation: The Next Generation. - JoAnn T. Hackos (SIGDOC, 1997)

Building Usability in from the Beginning: Analyzing Users and Their Tasks. - JoAnn T. Hackos; Janice Redish (SIGDOC, 1997)

An Application of the Principles of Minimalism to the Design of Human-Computer Interfaces. - JoAnn T. Hackos (Software-Ergonomie, 1999)

Usability in practice: field methods evolution and revolution. - Dennis R. Wixon; Judy Ramey; Karen Holtzblatt; Hugh R. Beyer; JoAnn T. Hackos; Stephanie Rosenbaum; Colleen Page; Sari A. Laakso; Karri-Pekka Laakso (CHI Extended Abstracts, 2002)

International Standards for Information Development and Content Management. - JoAnn T. Hackos (IEEE Trans. Prof. Commun., 2016)

Information Process Maturity Model. - JoAnn T. Hackos (ProComm, 2017)