Training and coordination for chat reference. Sponsored by SIG ED, SIG USE. - Jody Condit Fagan; Eileen Abels; John V. Richardson Jr.; Joanne Silverstein; Margaret Victoria Turqman; Ann K. Randall; Dania Bilal (ASIST, 2002)

Automatic metadata generation & evaluation. - Elizabeth D. Liddy; Eileen Allen; Sarah Harwell; Susan Corieri; Özgür Yilmazel; Necati Ercan Ozgencil; Anne Diekema; Nancy J. McCracken; Joanne Silverstein; Stuart A. Sutton (SIGIR, 2002)

Question Negotiation and the Technological Environment. - Joseph W. Janes; Joanne Silverstein (D Lib Mag., 2003)

Digital reference: An analysis of its use by children and teenagers. - Joanne Silverstein; Virginia A. Walter; Cindy Mediavilla; Colleen Cool (ASIST, 2005)

Just Curious: Children's Use of Digital Reference for Unimposed Queries and Its Importance in Informal Education. - Joanne Silverstein (Libr. Trends, 2005)

Ethics and children's information systems. - Joanne Silverstein; Helen Nissenbaum; Mary Flanagan; Nathan G. Freier (ASIST, 2006)

Participatory networks: the library as conversation. - R. David Lankes; Joanne Silverstein; Scott Nicholson; Todd E. Marshall (Inf. Res., 2007)