Living the Good Life: How Content Providers can Better Conceptualize the Content Requirements of the Ubiquitous Technology User. - Joanne Sullivan; Rens Scheepers; Catherine A. Middleton (ACIS, 2008)

Conceptualizing User Satisfaction in the Ubiquitous Computing Era. - Joanne Sullivan; Rens Scheepers; Catherine A. Middleton (ICIS, 2009)