Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations. - João Reis 002; Marlene Amorim; Nuno Melão (IESS, 2015)

New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon? - João Reis 002; Marlene Amorim; Nuno Melão (IESS, 2017)

Omni-channel service operations: Building technology-based business networks. - João Reis 002; Marlene Amorim; Nuno Melão (SOLI, 2017)

Omni-Channel Service Architectures in a Technology-Based Business Network: An Empirical Insight. - João Reis 002; Marlene Amorim; Nuno Melão (IESS, 2018)

Digital Transformation: A Literature Review and Guidelines for Future Research. - João Reis 002; Marlene Amorim; Nuno Melão; Patrícia Matos (WorldCIST (1), 2018)

The Obstacles Women Face in Gaining Access to Special Operations Forces. - João Reis 002; Rafael Gonçalves; Sofia Menezes; Manuela Kaczynska (MICRADS, 2019)

The Portuguese Special Operations Forces as Instrument of Foreign Policy: The Case Study of Afghanistan. - João Reis 002; Sofia Menezes (MICRADS, 2019)

Artificial Intelligence in Government Services: A Systematic Literature Review. - João Reis 002; Paula Espírito Santo; Nuno Melão (WorldCIST (1), 2019)

Social networks in personnel selection: profile features analyzed and issues faced by hiring professionals. - Nuno Melão; João Reis 002 (CENTERIS/ProjMAN/HCist, 2020)

Using a Systematic Literature Review to Build a Framework for University-Industry Linkages using Open Innovation. - Ana Rita Neves; Jóana Cósta; João Reis 002 (CENTERIS/ProjMAN/HCist, 2020)

Empirical Analysis of Call Center Load & Service Level for Shift Planning. - Yuval Cohen; João Reis 002; Marlene Amorim (IESS, 2020)

Artificial Intelligence Theory in Service Management. - João Reis 002; Paula Espírito Santo; Nuno Melão (IESS, 2020)

Service Robots in the Hospitality Industry: An Exploratory Literature Review. - Ana Rosete; Bárbara Soares; Juliana Salvadorinho; João Reis 002; Marlene Amorim (IESS, 2020)

Artificial Intelligence in Service Delivery Systems: A Systematic Literature Review. - João Reis 002; Marlene Amorim; Yuval Cohen; Mário Rodrigues (WorldCIST (1), 2020)

The Influence of COVID-19 in Retail: A Systematic Literature Review. - Marisa Lopes; João Reis 002 (WorldCIST (2), 2021)

Counterintelligence Technologies: An Exploratory Case Study of Preliminary Credibility Assessment Screening System in the Afghan National Defense and Security Forces. - João Reis 002; Marlene Amorim; Nuno Melão; Yuval Cohen; Jóana Cósta (Inf., 2021)

Fintechs and Institutions: A Systematic Literature Review and Future Research Agenda. - Jorge Tello-Gamarra; Diogo Campos-Teixeira; André Andrade Longaray; João Reis 002; Martín Hernani-Merino (J. Theor. Appl. Electron. Commer. Res., 2022)

Customer Service with AI-Powered Human-Robot Collaboration (HRC): A Literature Review. - Diogo Leocádio; Leonel Guedes; José Oliveira; João Reis 002; Nuno Melão (ISM, 2023)

Servitization in Digital Age: A Systematic Literature Review. - Diogo Leocádio; Leonel Guedes; José Oliveira; João Reis 002; Nuno Melão (ISM, 2023)

From artificial intelligence research to e-Democracy: contributions to political governance and state modernization - João Carlos Gonçalves dos Reis (2023)

Online Monitoring of Sensor Calibration Status to Support Condition-Based Maintenance. - Alexandre Martins; Inácio Fonseca; José Torres Farinha; João Reis 002; António J. Marques Cardoso (Sensors, 2023)

Enhancing MRP Adoption in SMEs: A Python-Based Algorithmic Approach. - Micaela Vitti; Rossella Coletta; João Reis 002; Francisco Silva Pinto; Francesco Facchini (ISM, 2024)

Sustainable Crowdfunding: Value-Adding or Greenwashing? - Nuno Rosário; Nuno Melão; João Reis 002 (WorldCIST (3), 2024)

Prediction maintenance based on vibration analysis and deep learning - A case study of a drying press supported on a Hidden Markov Model. - Alexandre Martins; Inácio Fonseca; José Torres Farinha; João Reis 002; António J. Marques Cardoso (Appl. Soft Comput., 2024)

Edge Intelligence in Enhancing Last-Mile Delivery Logistics. - João Reis 002 (IEEE Access, 2025)