Managing E-Loyalty Through Experience Design: Cross-Cultural Perspectives. - Dianne Cyr; John Bowes; Jim Budd; Joe Ilsever (IWIPS, 2003)

Design and e-loyalty across cultures in electronic commerce. - Dianne Cyr; Carole Bonanni; Joe Ilsever (ICEC, 2004)

Website Design and Culture: An Empirical Investigation. - Dianne Cyr; Joe Ilsever; Carole Bonanni; John Bowes (IWIPS, 2004)

Beyond Trust: Web Site Design Preferences Across Cultures. - Dianne Cyr; Carole Bonanni; John Bowes; Joe Ilsever (J. Glob. Inf. Manag., 2005)